Log In | Ndax®: Secure Access to Your Crypto*

Step-by-step guide for securely logging into Ndax, managing cryptocurrency accounts, enabling security features, trading, and handling deposits and withdrawals.

Overview

NDAX is a Canadian cryptocurrency exchange offering secure access to Bitcoin, Ethereum, and other digital assets. This guide provides login procedures, 2FA setup, account security, trading instructions, deposits, withdrawals, and official resources.

Account Registration

  1. Visit ndax.io and click "Sign Up".
  2. Provide email, password, and personal details.
  3. Verify email via the confirmation link.

Security Setup

  • Enable 2FA using an authenticator app.
  • Keep backup codes securely offline.

Use a strong, unique password for best security.

Logging In Securely

  • Always log in via official Ndax website or app.
  • Monitor account activity and revoke any suspicious sessions.
  • Beware of phishing attempts and never share passwords or 2FA codes.

Identity Verification (KYC)

  • Upload government-issued ID and proof of address.
  • Complete KYC to access higher withdrawal and trading limits.
  • Verification process may take a few hours to days.

Identity verification ensures compliance with regulations and enhances account security.

Account Security Best Practices

  • Enable 2FA with an authenticator app.
  • Set up login alerts and monitor active sessions.
  • Update device OS and Ndax app regularly for security patches.
  • Regularly review withdrawal addresses and linked bank accounts.

Dashboard Navigation

  • Portfolio: View balances, positions, and trading history.
  • Trade: Buy or sell cryptocurrencies with market or limit orders.
  • Deposit & Withdraw: Manage fiat and crypto deposits and withdrawals.
  • Reports: Access statements for tax and accounting purposes.

Deposits & Withdrawals

  • Deposit funds via bank transfer or cryptocurrency.
  • Withdraw funds carefully; double-check addresses for crypto transactions.
  • Perform small test deposits or withdrawals before large transactions.

Trading on Ndax

  1. Select trading pair (e.g., BTC/CAD).
  2. Choose order type: market, limit, stop.
  3. Confirm trade details and fees, then submit.

Troubleshooting Login & Access Issues

  • Forgot password: reset via email.
  • Lost 2FA: recover using backup codes or contact support.
  • Account locked: follow Ndax instructions and verify identity.

Privacy & Data Protection

NDAX collects personal and transactional data to comply with Canadian regulations. Review privacy settings and enable alerts to detect unauthorized activity.

Official Resources

Final Checklist

  1. Verify you are on the official Ndax website or app.
  2. Enable 2FA and secure your login credentials.
  3. Complete identity verification for full access.
  4. Test small trades or withdrawals before larger transactions.
  5. Review account settings, linked accounts, and security alerts.